Cancellation & Reschedule Policy For General Admission Guests

Reservations can be cancelled any time up until the start time of your reservation.  You will receive a voucher from us to use for a future visit.  Cash refunds are not available.

Guests that are No Show/No Call are not eligible for a voucher.

 

Cancellation & Reschedule Policy For Groups

Cancellations made 7 or more days in advance are refundable excluding a convenience fee ($150 for groups of under 25 and $500 for larger groups).

Cancellations made less than 7 days in advance can be rescheduled.  Cash refunds are not available.

If you reduce your group size within 7 days of your reservation, you are still responsible for the full payment of the original reservation.  We will provide vouchers for guests that can no longer join your group.  To receive the vouchers, we do need 24 hours notice.

Participants that are No Show/No Call are not eligible for a refund or for a voucher.